1. RETURN POLICY
All returns must be shipped back to shishavirus.com within 7 days of receipt. All orders must be returned in original unused condition with all accessories. The return shipping costs must be paid by the customer. There is a 15% restocking fee to cover the handling and processing costs. If you need to do a return, email us at [email protected] to obtain a return authorization and the proper address to use for your return.
We, shishavirus.com, will not refund the cost of items or cancel any shipped orders due to delay caused by Canada Post strike.
2. REFUND POLICY
We will fully refund an order if the items are not in stock. If a single item is not in stock we will refund the cost of the missing items once the buyer confirms he received his package. If any other items are missing or broken, we will replace or refund along with the missing item(s) refund.
3. CANCELLATION POLICY
We will fully refund an order if the order is cancelled before the order is shipped.